The 5 major pitfalls when purchasing transport services

With a transport tender, a lot can go wrong. Together with Stan La Haye of Logistics Consultancy firm Chainalytics, we put the five key points in a row. 

Transportation Rates

In order not to pay too much for transportation services, it is a matter to tender and re-negotiate contracts/freight rates on a regular basis. When executing a freight tender, a lot of things can get messy.  Think of delays (later implementation of tariffs = less cost savings and a lower return on investment), high internal workload (a regular tender process can easily chew up 400 hours of your personnel) And a disturbed working relationship between shipper and carrier. That last point is often forgotten or underestimated, but don’t be fooled. With (truck) capacity tightening and ocean freight rates skyrocketing, carrier relationships are worth more than meets the eye.

 

The 5 major pitfalls when purchasing transport services

Research conducted by Chainalytics shows that there are five major pitfalls to be distinguished when purchasing transport services:
1. Running tenders without indication of the savings potential
2. No reliable baseline
3. Insufficient time, no expertise and not the right tools
4. No equal opportunities for all participants
5. Insufficient priority and long response times

1.  Tenders without indication of the savings potential

How do you know if there is a saving potential with respect to your current transport rates? Do you use available industry benchmarks to determine your competitive position? Or is it still a “gut feeling” that says it’s time to tender? If cost reduction is the intention of the tender, advanced insight into the high-value-added savings potential. Consider all lost time and resources if no cost reduction has been achieved after the tender has ended. a possible solution could be the service of a Freight Rate Calculator that compares transport rates with those of similar companies, which indicate the saving potential at the transport-lane level. By giving this insight, the choice can be made to renegotiate only a limited number of transport lanes or to complete a full tender with sufficient savings potential.

2. Using an unreliable baseline

A reliable baseline is a realistic reflection of the actual tender profile and forms the basis of a tender. Use historical data over a representative period and, if necessary, apply it for future changes to the sending profile. A good baseline is crucial for a clear insight into current transport costs, but also to appoint the transport lanes and to set up a tariff sheet. The baseline is also used to reflect the new rates, thus calculating the final savings and the success of the tender. Unreliable baselines cause the wrong focus on the tender and the lack of the savings indication.

3. Insufficient time, no expertise and not the right tools

Often, a tender will be performed by one of the logistic planners or managers in addition to the regular scope of work. Keep in mind that the execution of extended transport tendering guarantees extreme peak load: the use of 400 hours (almost a full FTE!) In a 3 month period is no exception. Therefore, performing a tender is difficult to combine with daily work. In addition, there is often not enough expertise available to draw up good tender documentation (baseline) and model transport scenarios based on new offers. This always results in process delay and a lower return on investment. By (partially) outsourcing the procurement process, the internal organization is relieved to achieve maximum financial results in a short period of time. Earlier implementation of lower transport rates ensures more savings!

4. Lack of equal opportunities for all participants

Objectivity in a transportation tender is very important to find the best fit between carrier and shipper. The best fit consists of a combination of price setting, corporate culture, quality of service and service requirements. Through an independent review of all offers on the right weighting criteria (quantitative and qualitative), targeted negotiations can be conducted with a select number of providers.

5. Insufficient priority and long response times

When selecting carriers, make the balance between the number, location and geographical coverage of carriers. Many different carriers may cause higher savings, but increase the pressure on the internal organization (think of audits, business reviews, invoices, contact points, etc.). Insufficient carriers increase the risk that there is no capacity available within the requested response time and that a solution needs to be found in the spot market. Often a combination of ‘local heroes’ and European/Global players (asset-based carriers and forwarders) leads sufficient local availability, short response time and sharp rates. Per transport lane 1 carrier has been contracted as the main carrier, but at the same time, a backup carrier is also designated. This backup carrier comes from the total “main carriers” pool to limit the total number of contracted carriers, yet ensures sufficient coverage and availability.

Pieter Kinds

Pieter Kinds

CEO Freightender.com

Freightender is the standard in freight tendering. It makes the tender process lean, smarter and much faster. 
Fully cloud-based. Curious? Request a free live demo and join the Freight Tender Revolution!

Schedule Demo Freight Sourcing

Schedule Demo RFQ Management

Freightender at the Transport & Logistic 2023 in Munich

Freightender, a leading provider of digital freight procurement solutions, is excited to announce its participation in the upcoming Transport & Logistic 2023 exhibition to be held in Munich, Germany. The event, one of the largest trade fairs for logistics and...

Unlock the Secrets of Successful Transport Procurement

When it comes to transportation, it is important for companies to secure the most cost-effective and efficient solutions. One of the most important steps to achieve this is through transport procurement. Transport procurement is the process of sourcing the most...

A holistic approach to logistics procurement, what is that?

Logistics (procurement) has changed in the last couple of years as we all know. The volatility in capacity and pricing is also affecting how companies buy freight. Prices are no longer being kept stable without any change for a year or even two years. This has...

European road transport rates reach record levels

Rates in European road transport are breaking records. This according to the  Road Freight Rate Benchmark study, conducted by industry association IRU, research firm Transport Intelligence (TI) and transport platform Upply for the second quarter of this year....

Ocean freight RFQ: 3 experts tips for professionals in 2022

How can you run a successful freight RFQ? In this ultimate ocean freight procurement guide, we share 3 key topics to get in order before sending your tender: good communication, solid logistics data and dedicated and modern technology (freight procurement platforms)....

Freight Auditing: a critical component of the solution, not just a marketing gimmick.

Auditing invoices in logistics is not sexy, but it offers a key to many challenges. In this article, I dive into this somewhat obscure niche. What is freight auditing? So what is freight auditing? It's simply the conceptual term for various processes performed to...

NVOCC pricing vs Freight Forwarder pricing

Is the distinction between NVOCCs and freight forwarders significant? This is a common question, therefore we decided to investigate it further in the following post. Read on to learn everything there is to know about NVOCCs, including their responsibilities,...

Road freight tenders: postpone due capacity crisis in logistics?

People in shipper organizations wonder if they need to postpone road tenders as there is talk about capacity issues everywhere and apparently carriers don't respond to tenders. The worry is right as the logistics world has changed but of course, you should tender if...

Pricing management in Logistics: Lever with the highest impact on profit

The relevance of profitable freight and logistics pricing strategies is highlighted by the combined effects of increasing industry competitiveness and rising transportation costs. By now the logistics industry is in turmoil for well over a year with no relief in sight...

Tender Management: Why the future is digital

Customers want to acquire freight or negotiate freight rates, so they send out a tender or RFQ to a group of forwarders or carriers who wish to participate in the process. This is straightforward and transparent. The process behind it is less visible and can be found...